Ace777 Privacy Policy – Malaysian Personal Data Protection

1Introduction & Scope of Privacy Policy

Ace777 ("we", "the platform") is committed to protecting the privacy of all our users and members in Malaysia. This Privacy Policy ("Policy") explains in detail how ace777 collects, uses, discloses, transfers, and stores your personal information when you use the ace777 platform at ace777-jit.com.

This ace777 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), the primary legislation governing personal data protection in Malaysia. We are committed to ensuring that all our data handling practices comply with the provisions of the PDPA at all times.

This Policy applies to:

• All visitors to the ace777-jit.com website
• Individuals who register as ace777 members
• Active members using any ace777 service
• Individuals who contact the ace777 customer support team

If you have any questions about this Privacy Policy or ace777's privacy practices, you are welcome to contact us at any time by email at support@ace777-jit.com.

2Personal Data We Collect

Ace777 only collects personal data that is necessary for platform operations, identity verification, and legal compliance. The following are the categories of personal data we collect from members:

2.1 Personal Identity Data

• Full name as shown on your official identification document
• Malaysian identity card number (MyKad) or passport number
• Date of birth and gender
• Photo or copy of identity document for KYC purposes

2.2 Contact Data

• Active Malaysian phone number
• A valid email address
• Residential address (if required for verification)

2.3 Financial Data

• Malaysian bank account details (for withdrawal processing)
• E-wallet account numbers (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay)
• Registered DuitNow account ID
• Deposit and withdrawal transaction history on the ace777 platform

2.4 Platform Usage Data

• Game and betting activity logs
• Sports Betting, Live Casino, slots, and lottery wagering history
• Game preferences and account settings
• Login and logout session data

2.5 Technical Data

• Your device's IP address
• Web browser type and version
• Device type and operating system
• Cookies and similar tracking technology data
• General location information (state/region within Malaysia)

3How We Collect Personal Data

Ace777 collects your personal data through several transparent and lawful methods:

We may also receive your personal data from legitimate third parties in certain circumstances, such as from third-party identity verification service providers we engage for KYC purposes, or from regulatory authorities where required by law.

4Purposes for Using Personal Data

Ace777 uses collected personal data solely for legitimate and transparent purposes. The following are the primary purposes for which your personal data is used:

4.1 Account & Platform Operations

• Processing registrations and verifying new member eligibility
• Managing member accounts and providing access to all ace777 services
• Processing deposit and withdrawal transactions via Malaysian payment methods
• Enabling you to play slots, Live Casino, Sports Betting, Blackjack, lottery, and e-sports
• Managing ace777 bonuses, promotions, and VIP Rewards programmes

4.2 Identity Verification & Compliance

• Conducting the mandatory Know Your Customer (KYC) process
• Preventing fraud, money laundering, and other illegal activities
• Ensuring compliance with Malaysia's Anti-Money Laundering Act 2001
• Verifying that members are 21 years of age or older

4.3 Customer Support & Communications

• Addressing enquiries and resolving technical or account issues
• Sending important notifications related to your account and transactions
• Keeping you informed about relevant ace777 promotions and offers (with your consent)

4.4 Security & Fraud Prevention

• Detecting and preventing unauthorized access to your account
• Monitoring suspicious or abnormal activity on the platform
• Protecting the integrity of gameplay and fairness for all ace777 members

4.5 Platform Improvements

• Analysing usage patterns to improve the ace777 user experience
• Developing new features based on the needs of Malaysian members
• Conducting market research and internal analytics that do not identify individuals

5Data Sharing & Disclosure

Ace777 does not sell, rent, or transfer your personal data to third parties for marketing purposes. However, in the course of legitimate platform operations, we may share your personal data with the following categories of third parties under limited and controlled circumstances:

5.1 Third-Party Service Providers

Ace777 works with trusted third-party service providers to assist in platform operations, including:

• Payment Providers — FPX, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and Malaysian banks for financial transaction processing
• KYC Services — Licensed third-party identity verification providers to verify identity documents
• Game Providers — Casino game, slots, and Sports Betting software providers that require access to certain game session data
• Hosting & Cloud Services — IT infrastructure providers that host the ace777 platform under strict data protection agreements

All ace777 third-party service providers are bound by data confidentiality agreements and are only permitted to use your personal data for the stated purposes.

5.2 Legal Authorities

Ace777 may disclose your personal data to Malaysian government authorities or law enforcement agencies where required by law, court order, or direction from a competent regulatory authority.

5.3 Business Transfer

In the event of a merger, acquisition, or sale of ace777's assets, members' personal data may be transferred as part of the business assets. You will be notified in advance and will have the right to object to such a transfer.

6Data Security

Ace777 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.

6.1 Technical Security Measures

• 256-Bit SSL Encryption — All communications between your device and ace777's servers are encrypted using TLS 1.3
• Secure Password Storage — Member passwords are stored in an irreversible hashed format using the bcrypt algorithm
• Two-Factor Authentication (2FA) — Available to all ace777 members as an additional layer of security
• Firewall & IDS — A multi-layered firewall system and active intrusion detection system monitor platform traffic 24/7
• Vulnerability Scanning — Penetration testing is conducted periodically by independent security experts

6.2 Organisational Security Measures

• Access to member personal data is restricted to ace777 staff who require it on a need-to-know basis
• All ace777 staff who handle personal data undergo data protection training and sign confidentiality agreements
• Internal security audits are conducted regularly to ensure ongoing compliance

7Cookies & Tracking Technologies

Ace777 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit the ace777 website.

7.1 Types of Cookies We Use

7.2 Cookie Management

You can control and manage cookies through your web browser settings. Please note, however, that disabling essential cookies may affect the functionality of the ace777 platform. For more details on managing cookies, refer to your web browser's help documentation.

8Your Privacy Rights

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a data subject have the following rights regarding your personal data held by ace777:

To exercise any of the rights above, please contact the ace777 privacy team by email at support@ace777-jit.com with the subject line "PRIVACY RIGHTS REQUEST". We will process your request within 21 working days as required under Malaysia's PDPA. In certain cases, we may need to verify your identity before processing your request.

9Data Retention Period

Ace777 retains your personal data only for as long as necessary for the purposes set out in this Privacy Policy, or as required under applicable Malaysian law.

Once the specified retention period has elapsed, your personal data will be securely deleted or anonymised using approved methods so that it can no longer be linked back to you.

10Privacy Policy Amendment

Ace777 reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, applicable law, or platform improvements. Any material amendments to this Privacy Policy will be communicated to you via:

• In-platform notification on your next ace777 login
• A notification email to your registered email address
• Updating the "Last Updated" date at the top of this page

Your continued use of the ace777 platform after any amendments to this Privacy Policy take effect constitutes your acceptance of the updated terms. If you do not agree with the changes made, you have the right to close your ace777 account and request deletion of your personal data.

We encourage you to review this Privacy Policy periodically to stay informed about how ace777 protects your personal information.

11Contact Our Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how ace777 handles your personal data, please contact the ace777 Data Protection Officer (DPO):

When contacting us regarding privacy matters, please include "PRIVACY INQUIRY" or "PRIVACY RIGHTS REQUEST" in the subject line of your email, along with your ace777 account number (if applicable), to help us process your request more efficiently.

You also have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia (PDPC) if you are dissatisfied with ace777's response to your privacy request.